information for Phoenix Counselling Service

Any questions, all inquiries, or to make an appointment Tel : 0208 984 9887,  07941943916 or email us

Feedback Form for Phoenix Counselling

We offer focused anger management courses to individuals and small group anger management courses, and workshops. Next weekday one day anger course, Monday 11th September 2017; next Saturday one day anger workshop 30th September 2017. To book an anxiety and stress management course, at our Dagenham practice.

Brief Description of page :- Phoenix Counselling Service serves East London, all London, Essex and seeks feedback from counselling users, about the counselling they received, feedback on how they feel about the service delivery

  Go to our Mobile site for mobile friendly description of our services.

e-mail Phoenix Counselling Service

Please print off, fill in and send back to us - download pdf format HERE

It is important for Phoenix Counselling Service to receive feedback from counselling users of this service in order to maintain and improve the quality and range of the service provided. We would ask you to spare a few minutes to complete this questionnaire to share with us your experience of receiving a service from Phoenix. Thank you for your co-operation

Please be assured that the information you give on this questionnaire is confidential and cannot be attributed to you.

( Circle the Response you agree with )

A)  Age  Younger than 25      25 to 45      46 - 65      over 65

B) Describe your ethnic origin .........................................................................

C) How did you hear of our service?

Phone Book    Internet     GP    Brochure     Other ( state ) ............................

D) How do you rate the information you received about the service?

Poor                               Adequate                               Good

E) Do you have special needs? Yes  /   No   ( describe )

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1) How do you rate the information you received about the service?

( Circle your Response )    Slow                   Adequate                Good

2) How would you rate the speed of response you received from us?

( Circle your Response )    Slow                   Adequate                Good

3) Was the timing of your sessions acceptable to you?     Yes / No

4) Was the venue for your sessions acceptable to you?    Yes / No

5) Were you satisfied with your counsellor / therapist?      Yes / No

6) Do you feel the counselling you received was helpful?    Yes / No

7) Would you use this service again?         Yes / No

If your answer to any of the above was “no” please give reasons and add any further comments/suggestions about the service here:-

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If you are one of our counselling users and have any further counselling feedback please E-mail Phoenix counselling Service or write to The Administrator, 591 Heathway, Dagenham, Essex, RM9 5AZ Tel : 0208 595 9633; mob : 07941943916.

Phoenix Charter for counselling practice

Material on this web site is copyright to Phoenix Counselling Service, 591 Heathway, Dagenham, Essex, RM9 5AZ - 2017. Telephone : 0208 984 9887; mob : 07941943916.